Stages and events

On stage, and on the record.

I’ve represented organisations at Dreamforce and ServiceNow Knowledge, hosted a webinar series across the ServiceNow ecosystem, and run live events of my own since long before any of it.

Surbhi Rawat at the entrance to the ServiceNow Knowledge show floor
Stages

Where I’ve represented the work.

  1. 2026
    The ChargeOn booth at Dreamforce 2026

    Dreamforce

    San Francisco · ChargeOn flagship booth

    Ran ChargeOn’s flagship booth end to end: the 18-month run-up, a booth game that turned 45+ features into three levels, and the floor itself.

    The case study →

  2. 2025 · 2026
    Surbhi Rawat in front of the Works with ServiceNow stage at Knowledge

    ServiceNow Knowledge

    Las Vegas · B2B marketing specialist, on the ground

    On-site interviews with attendees and leaders, live content from the show floor, and deliberate networking — landing on an audience that already knew the webinars and the YouTube library.

    The case study →

  3. 2025
    Surbhi Rawat under the Dreamforce arch at Dreamforce 2025

    Dreamforce

    San Francisco · B2B marketing specialist, on the ground

    On the ground for the organisation as its B2B marketing specialist — and secured a leadership speaking session for it at Dreamforce — with pre- and post-session content built around it, and braindates at the centre of the plan.

    The case study →

  4. 2024
    Surbhi Rawat at Dreamforce 2024

    Dreamforce

    San Francisco · B2B marketing specialist, on the ground

    On the ground for the organisation as its B2B marketing specialist, and ran the campaign around it: 76 posts across four account types, 8 braindate topics, and 1,979 direct sessions to the event page.

    The case study →

  5. Ongoing

    ServiceNow webinar series

    Co-hosted with the CTO

    Eight to nine ServiceNow webinars co-hosted with the client’s CTO — the first channel to reliably produce leads, because nobody else was hosting the open conversation about ServiceNow itself.

    The case study →

    The ServiceNow webinar series on the Cyntexa YouTube channel: GRC, AI agents, Knowledge 2025 and 2026, ITAM, ITOM and ITSM sessions co-hosted by Surbhi Rawat and the CTO
On the record

Press, podcasts and the video library.

Tier-1 media coverage

Secured coverage in the Times Group and Financial Express as part of the B2B PR and thought leadership programme.

Podcast collaborations

Podcast collaborations secured through the same B2B PR and thought leadership programme, alongside $91K of co-marketing and B2B influencer work.

“What is ServiceNow”

An explainer that became the go-to YouTube result for the term — the numbers are in the ServiceNow case study.

See it →

Also on the calendar

Agentforce World Tour NYC, ServiceNow World Forum and Women in Tech — each one chosen against the event evaluation matrix.

See it →

Before the conferences

I built an open stage for people who were terrified of open stages.

Pen And Pop ran virtually and through two on-ground shows in Jaipur, putting budding artists in front of live audiences of 150 to 200 people. Running those is why a conference floor doesn’t frighten me.

Read about Pen And Pop →

Surbhi Rawat presenting
Topics

What I can talk about

Building a marketing function from zero

What to hire first, what to ignore for a year, and the order that compounds.

Marketing inside the Salesforce and ServiceNow ecosystems

How partner GTM actually works, and why it’s different from ordinary B2B.

Content that survives AI search

Writing for answer engines without abandoning the humans.

Choosing the right events

The evaluation matrix: which rooms are worth the money, and which only look like it.

Programming an event or a webinar?

I talk about go-to-market, building marketing teams, ecosystem events and search in the age of answer engines.

Invite me